Orders

Do you ship internationally?

We do!

Can I order by phone?

Absolutely. Give us a call at (888) 366-7836 and have your credit card information ready!

How can I pay for my order?

We accept all major credit cards, Apple Pay, and PayPal. No cattle allowed as currency.

How much is shipping?

All orders placed in the US have a $5 shipping fee. US orders over $35 have free shipping! International orders vary in shipping costs.

 

How do I track my order?

When your order ships, you will receive a tracking number by email that will allow you to track your crickets all the way to your home.

How long will my order take to arrive?

You should receive your order in five to seven business days.

Do you accept returns/give refunds?

We don’t accept returns, but if you have a problem with your order, please send us an email at hello@chirpschips.com and we’ll see what we can do!

What if I want to order a lot of Chirps products?

If you have a big order for a wedding, birthday party, school project, or just really love chirps, please email us at hello@chirpschips.com for a bulk order discount.

Crickets

What is cricket flour?

Cricket flour is crickets dried and milled into a high protein powder.

Are they safe/clean?

People tend to think that insects are dirty because we are used to seeing them in the garden or as unwanted guests in our houses. However, our cricket farms are some of the cleanest places. The crickets are kept in separate boxes based on life stage and are fed a non-GMO and gluten free diet. They must be raised under FDA guidelines, and our farm performs regular testing on the flour to ensure the highest quality and safety.

Where do you get your crickets?

We get our crickets from cricket farms in North America.

Where are insects commonly eaten?

People eat insects all over the world, and in many places they are a delicacy, or eaten as a common snack. In fact more people eat insects than speak English! Around two billion people around the globe eat insects. Primarily in Latin America, Africa, Asia and Oceania.

What if I’m vegetarian/vegan?

Laura is a vegetarian who eats insects, which is called an "entotarian." There are lots of vegetarians and vegans who eat insects, as crickets are full of protein and B12, two things that vegetarians often struggle to get enough of. Whether insects are right for you depends on why you are vegetarian. In many ways insects are much more sustainable than other animals and even some plant sources. They also have a limited central nervous system and lack pain receptors, which is why many vegetarians decide to eat bugs! We recommend you do your own research and come to your own decision, but it's an interesting question, and we love talking to vegetarians and seeing what they think of Chirps!

Company

How did you come up with the idea?

In college, Laura was studying abroad in Tanzania and met a woman selling fried caterpillars on the side of the street. Despite being a bit hesitant, she bought one, bit down, and her first thought was, “Wow! This tastes like lobster!” When she returned to the US, Rose and Meryl jumped on board, and after a few escaped crickets in the dorm room later, Chirps was born.

How is eating bugs good for the world/sustainable/eco-friendly?

Insects use far fewer resources than the meat we usually eat! They produce 1% of the greenhouse gas emissions as beef, and while cows take over 2000 gallons of water to make a pound of beef, it only takes about one gallon of water to make a pound of cricket flour. From the amount of land used to how efficiently they use their feed, insects are a major environmental win. So that’s why we started Chirps - to get Americans excited about eating bugs!

How do I become a wholesaler?

Send us an email at hello@chirpschips.com and we’ll take it from there!

Products

Do you really use crickets?

Yes! We believe insects are the food of the future, and we want the world to taste why.

What makes your chips more nutritious?

Less fat, more protein and more nutrition. For example, Lays Potato Chips have 1 g of protein per serving and 10 g of fat. Chirps have 4 g of protein and 7 g of fat. Crickets have more iron than spinach, more B12 than salmon, and are one of the most naturally high protein foods around.

What are your nutrition facts?

Nutrition facts are shown on each product page as an image.

What are the potential allergens?

Our products are gluten free, with the exception of our original cookie mix, and none of our facilities work with nuts. However, because insects are in the same family as shellfish, if you are allergic to shellfish, you may be sensitive to crickets as well.

Do they contain corn?

Yes, we use non-GMO stone ground corn. Fun fact: the Aztecs and Mayans used to add crickets to their tortillas to make them healthier and more nutritious, so our corn and cricket recipe is ancient. If you are looking for a corn-free option, our original cookie mixes do not contain corn.

What do they taste like?

People have said our Chirps taste like a delicious multigrain chip. A fun thing to try with friends is to tell them there is a secret ingredient and see if they can guess it (as long as you warn them of the shellfish crustacean allergy).

How many crickets am I actually eating?

There is one cricket per chip or 15 crickets per cookie. Count your crickets as you go!

Can I just buy cricket flour?

We do not offer this as one of our products right now, but if you have ideas for new products, email us and let us know! We are always looking for the next big bug hit.